Kempinski Al Othman Hotel Al Khobar

The room was clean and well-maintained, and overall cleanliness throughout the hotel was very satisfactory. However, the breakfast was a bit disappointing — the options were limited and quite repetitive each day, especially when compared to the value of money paid. A bit more variety would definitely improve the overall experience.

Worth its 5 star rating, very comfortable stay, excellent and professional staff, rapid checkin and check out, valet parking, spacious rooms and spacious bathroom, welcoming atmosphere inspite of the peak Eid season.

The suite we stayed in was clean and well-maintained, which was definitely a plus. However, I found the overall cost to be on the expensive side considering what was offered. One particular incident left a sour note in an otherwise decent stay. While discussing the possibility of extending our booking with a male receptionist, a female staff member who was not involved in the conversation abruptly joined in, offering unsolicited opinions and interfering with our discussion. This intrusion felt rude and unprofessional, as she didn't have context or permission to participate in our conversation. Unfortunately, this unwanted interference led us to cancel our booking extension altogether. Although I do not know the name of the staff member who interfered, I believe the hotel management could potentially identify her through CCTV footage. It is worth noting that our decision to cancel the extension occurred shortly after this incident. Despite this unpleasant experience with the staff member, the rest of the hotel services were satisfactory. I hope the management addresses these issues to ensure that guests receive the level of privacy and professionalism they expect during their stay. Overall, our experience was a mix of positives and negatives, with the unwelcome interference being the main downside of an otherwise good stay.

It was a fun and different experience. Everything was perfect and luxurious, from the reception until the last arrival to the room. I was very happy because of Shobarar& WIWAMS DoorMans) They were very friendly, responsive, helpful and respectful. I felt very welcome because of them and that is a very good feeling.

The staff and services was super..the room was comfortable and clean .